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Job Opportunities
Different call centers require different abilities; utilize different technologies and methodologies. Every call center has different prime seasons, different pay rate, pay methods, qualifications, locality requirements, technical requirements, along with different aptitude and training methodologies, just to mention a few. Read More -
Learn To Earn
Virtual job conferences, Online Webinars, Agent Invitation & Group Associations. Surveys, Quizzes, Audios, Videos and Support Read More -
Best Practices
Get Organized, Learn the Business before you Learn the Company, Set Personal Goals, Earn FREE months, Share your new found Excitement about Work At Home Call Center Opportunities on Call Center Connections Dot Com Read More
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Network Intelligence and Sophisticated Design
Call Center Connection offers an Intelligent Networking Design, with customized fields for specific information. We're able to CONNECT companies and agents regarding specific requirements. skills, abilities. We'll even suggest and recommend agents with similar preferences, experiences and goals as yourself.
- Tutorials
- Support
- New News
Forum Support
Post questions in the relevant section for the forum moderators to review your thread.
Email Support
Email support is strictly dedicated to account and pre-sales questions.
Premier Support
Provides a one-on-one incident management system with a 2 hour response time.
Available Preset Styles
Ten style variations are available, each with a unique graphical theme such as Sport.
Powerful Menu Options
Choose between the javascript-enhanced CSS dropdown Fusion Menu or SplitMenu.
Integrated Extensions
A selection of integrated styles for several RocketTheme Extensions, e.g. RokGallery.
Rich Design
- Details
- Category: General Considerations
Call Center Types
Different centers are design to handle a variety of customer service interactions. Inbound, outbound, technical, orders, help desk and more. Now, chat, email and social media are newer methods helping customers.
- Details
- Category: General Considerations
Schedules and Shift Selections
There are pros and cons to any and every schedule. Part-time versus full-time status, day vs. night shifts, holidays, vacation and family activities, and how easy or hard is it to make a change. All of the choices are yours and theirs together.
- Details
- Category: General Considerations
Expectations and Anticipation
You are trained to perform your job and on how to extend your knowledge using the resources! The information will run the gamut of basic company and product knowledge to schematics of installing electronic products.
Adobe® Fireworks PNG Sources
International and BiLingual Opportunities
Most jobs cover the USA, Canada and the UK. However, many BPOs hire internationally. Click here for targeted companies and positions
